SWEEPING CHANGES AS TPT INTRODUCES NEW BUSINESS MODEL

Friday, 20 November 2009 07:17

Focus on human capital and total quality management intensifies

[DURBAN – 13 November 2009] The new business model and management structure unveiled by Transnet Port Terminals (TPT) this week signals a dynamic approach to the quality of its operations and a renewed focus on supply chain efficiencies.

TPT’s Chief Executive, Tau Morwe, said the organisation’s key priorities over the next two years would be to align the organisation with global standards by focusing on total quality management (TQM) and human capital and development.

Said Morwe, “TPT realises that to improve we have to continuously review our operations and processes and ensure effectiveness to service our customers’ needs.”

To this end the company has appointed a dedicated General Manager: TQM and Continuous Improvement.

Said Morwe, “The new department, to be headed by Mr Velile Dube, will endeavour to implement transformation and change management processes with the aim of converting customers’ operational requirements to tangible changes that are recognised across the organisation.”

He said the role would also be responsible for the new Operations Excellence Centre which will drive and sustain improvements across the terminals.

Other aspects of the new business model and management structure are as follows.

Management of TPT’s four operational sectors has been recategorised to offer synergies and supply chain efficiencies to specific industries, from the previous container, bulk, breakbulk and automotive categories to the following:

* Mr Zeph Ndlovu will head up the Mineral Bulk Sector
* Mr Victor Mkhize will be responsible for the Agricultural Bulk and RoRo Sector
* Mr Siyabulela Mhaluka will remain responsible for the Container Sector

* Top customers in these sectors will have access to a team of Key Account Executives as key entry points working closely with operations, namely Ms Thembi Mbele for the Agricultural Sector, Ms Tracey Neat for the Mineral Bulk Sector, Mr Sidney Bird for the Container Sector, Mr Gary Kleyn for Break Bulk Liner Services and Ms Beverly Masson for the Automotive Sector.

In other changes:
* Mr Litha Mcwabeni has been appointed as GM: Strategy, and tasked with forward planning of future capacity developments aligned to demand forecasts, best practice benchmarking of TPT operations and liaison with key stakeholders regarding policy issues and government liaison.

* The two Richards Bay terminals, Richards Bay Dry Bulk Terminal and Richards Bay Multipurpose Terminal, will operate under a single management team to improve synergies and customer service through an integrated approach to the Richards Bay corridor. Berth utilisation is expected to improve. Mr Ben Khonyane, former Business Unit Executive at Saldanha multipurpose terminal, will now be Terminal BUE for the Richards Bay terminals.

* Mr Moshe Motlohi, former Business Unit Executive at the Durban Container Terminal, is now Terminal BUE for the Cape Town terminals. Cape Town Container Terminal and Cape Town Multipurpose Terminal will also operate under a single management team, with priorities including improved capacity and customer service, together with optimal use of the stack capacity in line with the terminal’s five year expansion plan. The agricultural terminal services in the facility would remain a key priority.

* New management at the Durban Container Terminal will be announced in the near future.

* The Durban Car Terminal operation is to be integrated to the Durban Point terminal as a ro-ro (roll on, roll off) operation in line with changing market demands. New management at the terminal is yet to be confirmed.

* Operations at the Agriport and Maydon Wharf Terminals will remain unchanged but will see new leadership in the form of Mr Johann Botha.

* Mr Hector Danisa, will remain in his position as Business Unit Executive at the Ngqura Container Terminal. The terminal will be developed as a standalone facility. Two more berths will be developed in phase 2 of the project to create a four-berth operation at the terminal.

* In Port Elizabeth, Miss Ntomboxolo ‘Nikki’ Mbengashe, most recently Business Unit Executive at the Saldanha Multipurpose Terminal and then the Richards Bay Multipurpose Terminal, will assume management of the Port Elizabeth Terminal.

* Adil Rodgers is now the BUE for Saldanha Iron Ore Terminal.

* Saldanha MPT, Pier 1 in Durban and the East London terminals remain unchanged in terms of operations and leadership, namely Louis du Toit, Michelle Phillips, and Robert Van Rooyen respectively.

* Former terminal Business Unit Executives Seleko Mametse (Richards Bay Dry Bulk Terminal) and Oscar Borchards (Cape Town Container Terminal) will be redeployed to head office in the TQ & CI department, while Hannes Human (Cape Town Multipurpose Terminal) and Earle Peters (Maydon Wharf Terminals) will join the Commercial and Planning departments respectively.

Other changes, Morwe said, included a more aggressive approach to the safety of assets, cargo, terminal users and employees.

TPT would also implement a reformed planning regime in all port terminals nationally to ensure optimal berth utilisation whilst taking into account sailing time for vessels that call at more than one terminal in South Africa.

“We will continue to build on the partnership approach to customers and constantly engage, be attentive and respond to their requirements as part of our key strategic thrusts,” he said.

Issued by:
Jozi Donjeany
Simeka TWS Communications
Cell: 079898 2211
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

On behalf of:
Lunga Ngcobo
GM: Corporate Communications
Transnet Port Terminals
Mobile:  083 288 9653
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